User Generated Content within the Design Community

Image licensed through Adobe Photostock

USER-GENERATED CONTENT?

Designers. We are creators, influencers, and consumers of user-generated content, but what is UGC? Simply put, it’s content related to a brand, company, or service that is created by someone who’s not an official representative of that business. It could be a social media update, a review, a video, a podcast, or a number of other types. For several years now, businesses have seen UGC for the advantage it is and often will highlight their designated landing page with positive product or service reviews. That video that went viral about one of their products last month? Now it’s helping their business marketing team and designers create advertisements and the best part is the user who originally generated the content did most of the work! What’s more, people tend to trust UGC more than content created by the brand or company because the content creator didn’t get paid and has no affiliation with the brand which they could benefit from by creating positive content – unless you’re an influencer of course, but that’s another blog post.

UGC IN DESIGN

Where UGC plays a role in design can also be seen in how designers share information with one another. For example, an experienced designer might share their best practices, and tools they use and review products they trust which then other newer designers can learn from and feel more confident in their purchases regarding design software, tools, and the like. It’s a wonderful thing to wonder what computer would best suit your needs for becoming a logo designer and photographer and then be able to YouTube videos on product reviews for computers by other designers. Sharing information and being able to gather feedback from experienced people within your field is priceless.

DRAWBACKS

It’s not all thumbs-ups and smiley faces though. The dark side of UGC within the design community could be those pesky trends that put designers on a bandwagon of followers rather than on the road to creativity and individuality. Timeless design takes a back seat to what’s popular and then soon everything looks like everything else. Another possible drawback is when designers create content they’re proud of only to feel disheartened when they don’t receive enough likes, shares, or comments. I myself have been in the position of feeling poorly based on a lack of validation on social media. Creators especially will share their work as a way to generate content, so when there isn’t lots of positive feedback it can feel like you aren’t good enough in your field. (By the way, you are good enough, keep going.)

SUMMARY

Ultimately, there are positives and negatives those in the design community will face when it comes to UGC and it’s up to each of us to contribute to content responsibly as well as promote individual creative expression. Just because there are some design videos that are trending, that doesn’t excuse designers to abandon their creative individuality. You never know when your style might be the next big thing and UGC can have a lot of positive impacts when we share information rather than what’s trending. That said, it’s good to be aware of trends, just don’t change everything about yourself to fit into another designer’s box. Keep creating content and if you haven’t tried it yet – go for it! It’s actually pretty fun!

RESOURCES:

Here are some resources I recommend to help you get started:

Information on how to create a UGC campaign for your brand:

https://influencermarketinghub.com/user-generated-content/

Do you need UGC, a design agency, or both?

https://www.pixlee.com/blog/design-agency-vs-user-generated-content-which-is-better-for-your-brand

Tool tips for non-designers, templates, and more:

https://getflowbox.com/blog/user-generated-content-website/

Social Networking Elevated with Visual Communication

Image licensed through Adobe Photo Stock.

It’s probably not surprising that perhaps the best way to incite engagement on social media is by using visual aids. Graphic designers are probably thinking, “Well, yeah – that’s obvious!” – however, marketing efforts have increased their visual communication to include more than just text, moving or not, to catch the attention of their audience in recent years. In fact, according to a Wyzowl Survey taken in 2020, 80% of marketers include visual images in their social efforts, 63% use video, and 35% have embraced live video. Visual communication can set a mood, emphasize information and even make subjects more fun and intriguing due to their emotional appeal. When I think of the many ways in which I have designed for informational purposes I think of event announcements created for social media, video ads that I drew and animated, infographics, and typographic posters that I designed with movement and visual stimulus.

Think about reading an invitation – maybe it’s an email, and it’s all text and nothing is pictured and there are no visual aids or emphasis being made. How likely are you to retain the information on that invitation? For someone like me who is a big fan of visual aids, I would have to probably print it and post it to my fridge so I wouldn’t forget…then probably forget anyways. So, when it comes to social media engagement, it makes sense that you will capture not only the attention of your audience better with visual communication, but that they will also more likely remember what the post was about.

Looking at visual communication in social media from another angle, have you ever noticed that some Instagram users’ profile pages are nicely color-coordinated and have a similar aesthetic from post to post? Well, what purpose does that serve to have your page unified looking? Why should I care if my Instagram posts are pretty or have a theme? A good example I could give to help answer these questions is logo design. While having a logo doesn’t make a brand better or a business successful or tell the full story of what a company is about, what a logo does do is create awareness and recognizability. This branding can build trust, credibility, and understanding and without it, the elements of your business would lack unity and ultimately lead to confusion for your audience.

Like a business with a successful logo design, successful IG users, (and I would say successful could mean they have lots of engagement, followers, likes, and purchases), typically have clear messaging and they are easily visually recognizable as you scroll through Stories and Reels. So from adding visual stimulus to the mundane to creating a cohesive, unifying visual design, I think it’s safe to say that social networking is elevated when visual communication is realized.

How we remember

Currently I am working on my story for a book we are creating as a group in my publication design class. The theme that was assigned to us was about the things we keep, which is based on a book (listed below in case you’re interested) that discusses items people take with them and keep; items of value that usually have a personal meaning and are more intrinsically valuable than they are monetarily valuable. I started thinking about what I grabbed when Zach (my husband) and I thought we might not be able to go back to our home in Paradise, CA and this is what I have written so far as a first draft that I thought I would share. I will also continue to share my progress and ultimate book when it is ready. We will be using an online publisher to print, but other than their specifications we are pretty free to design the book how we see fit. It all begins with a story…


We knew we wouldn’t be able to take everything with us as my husband and I headed up an empty Skyway in our little Ford Focus under dark, threatening plumes of smoke. First thing first, we grabbed our two cats and our dog and loaded them up. The threat of fire in Paradise was encroaching closer and the high winds provided little relief for a moment’s thought. What to take? It was one of the first non-practical things I grabbed, hands shaking, voice yelling to Zach that we needed to hurry. If you live in California, chances are you’ve been in danger of fire as sad as that is. In 2018, a week after I was married, I knew I would risk a little moment of time to grab the only remaining piece of my papa that I had; a shadow box I made in his memory after he passed just one year earlier.

Now, this papa is my one and only papa. I didn’t have any other grandparents growing up besides my dad’s parents and words could never express how much they mean to me. My grandma is a saint among women and my papa was like a wise old owl – if owls were actually wise. I would spend countless hours growing up, sitting across from him in his armchair in his den, out in the garage at his workbench, or showing him my latest swimming tricks I had conjured up. You simply cannot help but love someone who listens to you talk, celebrates who you are, and treats you like an equal.

Looking at my box, you will notice a few things. First, you might notice the folded flag with a picture of us on it. That was the flag my Army Veteran papa hung up for me when I deployed overseas in 2015 with the Army National Guard. On the day I returned, he and I both took it down and I folded it as is customary when you retire a flag of the United States. You may have realized that perhaps my papa influenced me to join the Army and you would be correct. The photo on the flag was taken of us both at a Veteran’s Day parade celebrated in my hometown sometime after I returned home from Iraq. It is my favorite photo of us. Moving clockwise you will see one of my papa’s well-worn and favorite Army hats. On this hat you may also take notice of a few Army pins; the one to the left of the star is symbolic of those who were in the Signal Corps and states, “Pro Patria Vigilans”, which means Watchful for the Country and adorns a signal corps flag. That’s right, my papa Nolan Ray Young was a Staff Sergeant in the US Army Signal Corps and the amber pin to the right of the star is the logo for the US Army. Last on his hat, other than the couple strands of his hair, is what is called a ribbon or medal. These are awarded to soldiers for various things and are typically worn on your dress blues, or in my papa’s case as it would’ve been in his day – your dress greens. It is the Korean Defense Service Medal and the photo to the right of his hat was taken while he was deployed in Korea in 1961.

Behind my handsome, young papa there is a sign that says, “Danger High Voltage” and I loved to listen to him explain how he was awarded by a general for keeping the company generators going with such little downtime and how no one else had seen the likes of it before. He had a wonderful way of humble-bragging that seems to be a lost art form today. Next in my box, you will see his dog tags hanging. He gave those to me after I came back from basic training along with a pistol that his father carried when he served in the Army. Don’t worry, that was the very next thing I grabbed. He was so proud of me, I don’t know who between us was happier and I loved to compare my dog tags to his. The difference between them is that his had a puncture on one end where, if you died, they would wedge it between your teeth so they could identify you back home. Such is the morbid reality for soldiers and war. Last, I added a little stamp push-pin. I had to remind myself of the letters we wrote back and forth discussing my new knowledge of interior electrical and celebrating my promotion to E-5. The stamp also reminds me of the money used to purchase stamps that go to fund our military – or at least used to.


My shadow box is filled with the very essence of not only my papa but the connection we had during his life. That connection spurred me to want to serve, encouraged me to get out the words as I handed my grandma his folded flag at the cemetery which would be his final resting place. That connection showed me how to find joy in experimenting, taught me how to question everything, showed me how to listen and, how to be okay with change, how to move forward, how to forgive and be kind to others and to myself. When I couldn’t speak at his funeral while everyone was telling stories because I was shaking and no words could form, only salt in my eyes, I felt somehow I needed to do better. To honor my wonderful papa. This shadow box is my memorial to him and my reminder of everything he taught me and how special he will always be to me.

In Memory of Nolan Ray Young, the best papa in the world.

The inspiration book for our class project:

FOMO

Overcoming The Fear Of Missing Out | HuffPost

I’m at a table with friends, my phone is put away and we are talking and enjoying drinks and good conversation. Everyone is very present until one person at the table pulls out their phone and appears to be scrolling through something on presumably a social media app. Next thing you know two more have taken out their phones as I start to eye-ball my purse plopped down by my ankle. What am I missing out on? What are they looking at that suddenly is more important than what we were doing? My friends, if you have experienced this or something close to it, then you might have a fear of missing out or what many have dubbed as FOMO.

The fear of missing out on what else could be going on takes you out of the present moment you are in and many of my friends and family have confided to me that they believe they’re more anxious when they don’t have their phone in hand. It used to be peaceful to know you had your mobile device nearby in case of emergency or someone calling, but now our devices have become addictive and we cannot even part with them long enough to enjoy a night out. Personally, I tend to go into an auto pilot mode and I don’t even really find myself thinking about my phone when I suddenly realize I am scrolling through Facebook or Instagram. Aside from the few posts in between dozens of adds, it’s hard to keep up on what my favorite peeps are even doing this way anyhow.

Earlier this year, January first to be precise, I decided I would leave Facebook and try to communicate more with family over phone calls and in person. I removed Facebook from everything; my laptop, ipad and my phone. For the first month it was more difficult because I had formed such a habit around checking Facebook and I asked my husband to help keep me accountable to my goal. I went all the way up until…the pandemic. Once we were quarantined all my hard won victories over my addiction imploded and I began to add social media apps back onto my devices. Slowly I began to look at Facebook more and more. The lack of social interaction and fear of not knowing what was going on with everyone took a new hold and when you’re busy working a 8-5, and you’re in school and you’re trying to start your own side business…well, it’s just easier to keep up with everyone when you can look in one place instead of making a bunch of calls or sending an endless stream of texts.

Not sure what the future holds for me, but I am beginning to realize once again, that social media is taking too much from my time, or rather that I am making the choice to give too much of my time to social media. At the end of the day I try to remind myself that there was a life, a functioning, sociable world before social media networking took hold. We can get past it and we need to for our own health. I went ahead and looked up some tips for dealing with FOMO and I will run over them here, but I also have included a link to the original source at the bottom of this page if you’re interested.

First things first, slow down. Set reminders around to help you or even do what I did and have your significant other or a friend help hold you accountable. Your time is valuable, so don’t just give it up for anything, choose what is most important. Give your soul some love by really taking in the moments that are good in your life and appreciating them by not comparing your life to another. You have amazing things going for you and so many reasons to be happy, soak that shit up. It is okay to not “have it all” and in fact when you stop focusing on what others have and what you don’t have and start to focus on what you do have (count your blessings) you will realize you have an abundance of good in your life. Positivity isn’t just an adjective, it’s a verb my friends. Be positive.

Last, take it one thing at a time. When you’re with someone, be with them. When you’re talking to someone, listen and be present. You are spreading yourself too thin if you think you can be in a room and on social media and texting someone at the same time. Just stop. Be present and enjoy the moments of your life. Savor every moment and prioritize your closest relationships. One great conversation with a friend who gets you and vice versa outdoes any amount of time spent looking at the lives of people you hardly know. Be grateful for what you have, because you have wonderful things and wonderful people in your life. Take it all in and enjoy the process. Coming up on 30, it’s dawning on me just how much time I’ve lost and how much I’m no longer willing to give up. Let’s stop choosing to give our most precious gift, our time, away to anything less than what feeds our souls. Time to get back to living.

Resource: https://www.psychologytoday.com/us/blog/stronger-the-broken-places/201501/10-ways-overcome-fear-missing-out

What Retouched Photos Really Say

Being a woman who has grown up in the digital age, I can honestly say that I have retouched many a photo before posting it to my social media account. Today, I was asked why I chose to filter or alter my photos and that is a question I, up until today, never wanted to sit down with myself and ask. The harsh truth is, however, that I often think I look ugly or fat in the photos that people take of me. When I take the photos, I have the control to chose which one I like best and then to even alter it still to make myself look more beautiful. The sad truth is that I know I’m far from being alone. For many generations before me, women have been dressed by men from the design of their clothes to how they should behave and look at all times. In the 21st century, although we have hard won freedoms, we are still being subjected to the pressure to look “perfect” from the magazines we read, to the pictures we see of famous women, to the photos we ourselves feel compelled to alter just to feel some self esteem.

In France any “commercial” image of a model whose bodily appearance has been digitally or otherwise altered has to be labeled “photographie retouchée,” or retouched photograph. My friends, I think France has got the right idea, but it’s just a start. Why do we retouch photos on a grand scale like this in media? The age old moniker “sex sells” is probably part of it, but money seems to me to be the real root of evil here. If you as a woman, or a man or non-binary person, see someone who looks like you and they’re photo shopped to have perfect skin or the perfect figure, you might not feel so great about yourself. Oh and the one who has perfect skin, well that add is probably selling make-up or acne medication. It’s all a ploy to get you to buy that new piece of gym equipment or membership, get the tan, buy the car or whatever else. America, I think it’s time we said enough.

One bit of good news for anyone tired of comparing themselves to the impossible epitome of perfection is that we might start seeing less of touched-up images. Getty Images, the largest stock photo agency in the world, has declared that it will no longer accept images “depicting models whose body shapes have been retouched to make them look thinner or larger.” My hope is that they would also do the work to remove any images already in their database of edited photos, however I am certainly applauding this effort to change the image of people back to a realistic one. We need to perpetuate a society that loves people just as they are, one that praises imperfections and one that teaches us to love our bodies. One day my husband and I would like to have children and I never want my child to feel like they are inadequate. We need to push this movement forward and encourage all of our idols and media platforms to get rid of the fake and bring in the real.

If you would like to contribute to the cause, I researched some great organizations who are helping to win this battle of self-love for us. Just check out the links below!

https://abc7news.com/fatkini-fat-shaming-curvy-plus-sized/252490/ – “Fatkini” Hashtag went viral in support of women in all sizes looking beautiful in bikinis. Some photos are still altered or filtered, but there is still some groundbreaking improvement here.

https://www.curvykate.com/ – Lengerie for women with them curves! Holy Jesus, it’s about time.

https://now.org/now-foundation/love-your-body/ – You can donate to this awesome foundation who promotes healthy self-talk and love for your body at any size.

https://www.instagram.com/feministunicorn/ – Instagram sensation, she shows how great she is and how confident she is, unfiltered.

Resources:

Dent, S. (2020, February 28). Getty bans images photoshopped to make models look thinner. Retrieved June 16, 2020, from https://www.engadget.com/2017-09-27-getty-bans-photoshop-images-models-thinner.html

Friedman, V. (2017, May 8). A New Age in French – Modeling. Retrieved June 16, 2020, from https://www.nytimes.com/2017/05/08/fashion/france-laws-thin-models.html

McKelle, E. (2015, April 15). 9 Social Media Campaigns That Are Changing Fashion. Retrieved June 16, 2020, from https://www.bustle.com/articles/75539-9-body-positive-social-media-campaigns-that-are-changing-how-we-perceive-beauty-both-in-and

The Future of Gaming Inclusion

A hot topic in 2020 and showing no signs of slowing down is the question on many gamers minds: can we get more inclusive gaming content and a more inclusive gaming atmosphere? When I was peeking my head out for the first time and checking out the vast realm of video and computer gaming, the content was very limited as compared to the plethora of options now available for the digital game seeker. The first game I ever played where you could virtually meet up with your friends was Animal Crossing; a game made up of animal characters and white humanoid ones which the user would play as while you built a house, learned about economics selling fruits and, just had fun fishing and going shopping. Once the game was released on Wii and you could add microphone hardware, you could travel to other towns and you could even visit your friends or strangers you met in online forums if they gave you their “town code.” This opened the door to vast amounts of fun at 13 years old but it also led to some sketchy and even inappropriate situations. From the character choices only being white skinned to the perverted comments from creeps who entered my town, this game was far from inclusive in content or atmosphere for a teenage girl. Unfortunately, we still have these same issues across the board in gaming today.

According to an article written by Jenny Shi with EA Global Analytics, and Insights, more than half of gamers today are dissatisfied with the current standards. In Jenny’s research she aimed to find out what inclusion meant to most gamers and what their thoughts were in terms of inclusion and representation in a survey conducted May 2018 of over 2,000 individuals from age 13 to 54 in the US. For the purpose of her research, Shi defined inclusion as having the option to choose from the spectrum of skin tones for your character, existence of games where stories and plots have culturally diverse characters who take on lead roles as well, appropriate in-game communication and features designed for those with special needs (Arts, 2019). When the results came in, over half of the participants said that “it’s important [to them] that games are inclusive” and about 45% of players said that they would be more likely to play a game that was more diverse.

Sometimes the fewest people scream the loudest and Shi showed that only 7% of the participants said they would be less likely to play a more diverse game, which might come as a surprise to you as it did to me. You might wonder, as I have, why game developers have not conducted more of these types of research surveys and incorporated more diverse characters since it seems a clear majority are on board. That said, most participants said they would agree that representation in game characters is getting better within the industry. One game that came out when I was young that just had a re-make released in the spring that I saw vast improvements for is Final Fantasy VII. At one point in the game you meet a non-binary person and another character has a large role who is possibly trans-gender or bi-sexual. I need to look up the back stories to these characters to know for certain what their sexual orientation is, but I think it’s clear when you play that they are anything but the hetero-norm we usually see in our gaming content. While these characters were in the original one, they were not depicted as clearly as in the new game and you even dance with the bi-sexual character as a way to earn a ticket to carry on your quest within the main story line. Also, in one part of the game you meet a super physically robust, white, gay man and compete against him as way to also move forward in the game.

All in all, I think gaming is going the way of television at this point and the industry will be increasing their diversity of race and sexual orientation. I recently watched two anime shows on Netflix which were made in the US that were very culturally inclusive and had main female lesbian characters: The Dragon Prince and She Ra and the Princess of Power. That said, on the issue of needing more female leads and safer online gaming atmospheres for females and people of color; we need to do far better. 61% of participants rated toxicity while gaming as something they were most concerned about. Toxicity in this report included everything from sexist and racist comments creating a hostile environment during game play to disruptive behavior that soiled the gaming experience for many people.

When asked what barriers would prevent them from enjoying video games in general, 14% said that an “unfriendly player community” would do it and that was the third highest ranked reason why. It makes sense when Shi showed that female players are less likely to engage in online gaming especially playing with strangers or on a team of real players. Not surprisingly, the stats didn’t change much for men over the spectrum. A 25 year old female gamer who took the survey said, ” A lot of strangers had sexual and disparaging remarks when they heard I was a female on voice chat” while a 16 year old player said she was afraid of being harassed or left out.

The numbers came in pretty even for males and females, however, who noted that they would reconsider playing online multiplayer games if disruptive behavior and toxicity were reduced. I would have to agree with them because I also would be more inclined to play online. While my husband often plays online in multiplayer games where there is often frequent chat, he even prefers to turn his chat off at times. As for me, it’s still a hard pass. There is hope for gaming yet however and, as more and more users are demanding change, the supply will meet us with better content and a safer, more user friendly environment for all.

Final Fantasy VII character Shiva who you summon to help you win tough battles has always been sexualized then and now.
Final Fantasy VII character Tifa, a more realistic interpretation of women and not overly sexualized in the game as far as regular ensemble goes.
Aeris, the most modestly dressed female in Final Fantasy VII.
Barret is the toughest man of sound conviction and a part of the main team in FFVII remake and original.
Powerful Asian woman you need on your side in order to win the game in FFVII remake, Madam M.
Quite the encounter with main character Cloud (on right) as he has to dress up in feminine attire and dance with who I believe is a possibly trans-gender character, Andrea, on the left. He is a powerful figure head you need to compete in a dance-off with during a side quest.

Citations

Arts, E. (2019, March 7). What Inclusion Means to Players. Retrieved June 15, 2020, from https://medium.com/@Electronic_Arts/what-inclusion-means-to-players-db4522bdd8a0

The Future of the Music Industry

According to Billboard.com and the IFPI Global Music Report for 2020, music revenues have risen for the fifth straight year in a row to an astounding $20 billion in revenue. That said, due to COVID-19 there are many new challenges popping up that may change the outlook for the industry. In 2019, streaming music summed up for over half of the industry’s revenue, making it a first in music history. How is this possible? Well also according to IFPI reporting, there has been a huge increase in subscription services like you see with companies like Spotify, Apple Music and Pandora Radio. I for one have had a Pandora subscription for at least five years and just decided to add Spotify because it allows me to listen to entire albums whereas Pandora kind of picks for you based on similar artists and music to what you search. Billboard noted that “there are now 341 million users of paid streaming services worldwide, up 34% in 2018.”

On the other end of streaming music is downloading songs, which fell about 15% and only accounts for about 5.9% of music revenue across the globe (Smirke, 2020). Most music markets across the world saw boosts in revenue mostly from paid subscription streaming, but the health crisis might impact this year’s numbers. Forbes magazine covered a hard look into the negative impacts the virus has had, particularly on the musicians themselves. I for one was really hoping to be able to see lots of live concerts this year as my husband and I have been doing well financially and the only time I have ever seen a concert live was when I was deployed overseas: Seether and Trace Adkins. Unfortunately, Vibrate, a music data company shared that over 300 festivals have cancelled their shows or postponed to an unknowable date and time. Recording studios are shut down and now musicians have to either find a way to record from home or go without a paycheck. According to Forbes, it’s not just the issue of concerts being cancelled across the nation, but also some of our best musicians have contracted the disease and some have sadly passed on. One such case was “86 year old Afro-jazz legend Manu Dibango (who joined) the ‘gig in the sky’ after contracting COVID-19” ( Lunny, 2020).

Our mother country, not so caring at the moment, doesn’t even have a plan in place for self-employed workers. Now, many musicians are wondering how they will even feed their families and some are beginning to see that they may need to rely on themselves more when and if things open back up and they can return to the studio. With a lack of faith and feelings of uncertainty and job security, I believe the music industry will see some big changes once this virus passes. They’re truly one of many types of organizations whose employees will seek to find alternative routes to ensure they can put food on their families tables come what may and I think we will see more home studios, more streamed concerts and recording studios across the globe will slowly become obsolete or go the way of the film industry’s opulent cinematic theater palaces: age-old relics, neat but no longer useful or practical.

Citations:

Lunny, O. (2020, March 30). The Heartbreaking Cost For Musicians As COVID-19 Stops The Music. Retrieved June 10, 2020, from https://www.forbes.com/sites/oisinlunny/2020/03/24/the-heartbreaking-cost-for-musicians-as-covid-19-stops-the-music/#3b41df6c7a97

Smirke, R. (2020, May 5). IFPI Global Music Report 2020: Music Sales Rise For Fifth Straight Year to $20 Billion. Retrieved June 10, 2020, from https://www.billboard.com/articles/business/9370682/ifpi-global-report-2020-music-sales-paid-streaming-coronavirus-impact

On To The Next

Social media marketing is the hot topic for 2020 and it looks like there needs to be a way to better balance data and customer experience. According to Sprout Social, there are nine social media trends to keep an eye on this year. Marketers are asking themselves the questions of what is successful in social media and what is not. Ranking number one across social media content is the number of likes, then shares, closely followed by customer interaction. The lesser measures of success being revenue attribution, inspiring customers to take action and last but not necessarily least, inspiring emotional response.

As we begin to move away from likes, we see trends gravitate towards something a little more crucial to social marketers; social listening. Rather than riding a short wave of likes, they will be working towards more engagement with customers to better understand what motivates them. Tribes of communities and “third place” social groups have also hit a chord causing markets to consider reaching out to their own platforms as opposed to the entire social landscape. Social Sprout also points out the “emergence of marketing tribes” and the “need for brands to focus on talking to individuals. “

Popular media platform Instagram created a new feature thread where they are now able to share their stories with whomever they choose. Brands have taken this and created a club atmosphere which in turn makes their targeted customers feel special and more open in communication. This seems like a great way to get more detailed feedback from users and I can see the advantages, but they may want to not do this exclusively for the sake of engaging new customers. In addition, marketing strategies address the need for more personalized ads, adding videos and even shipping costs into the ads to eliminate surprise fees and encourage consumers to finish their check outs.

Sellers are also beginning to sell directly on the social platforms which is proving to be more effective than having a consumer follow a link to a bio or website. Also on trend is the idea of social “influencers” to aid in marketing campaigns. Influencers, according to Wired.com, is “shorthand for someone (or something) with the power to affect the buying habits or quantifiable actions of others by uploading some form of original—often sponsored—content to social media platforms like Instagram, YouTube, Snapchat.” These influencers are becoming more scrutinized by companies and are given a more negative context in terms like “fake influencers” or ” nano influencers”. These users pose an issue because their followers are engaged by how many likes something has, which doesn’t necessarily bring in a meaningful audience. One better way to engage with a more productive audience has been growing the past couple of years and this technique is the use of stories on social media.

In stories you can create an interactive way to reach your audience through a mixed timeline of videos and comments sprinkled with polls and music. This type of marketing is growing fast this year as more and more user- generated content is being created. When a user invests in a product they’re encouraged to share and use connective hashtags on their posts so that when a potential new customer is curious they can see and read about others’ experiences with a product or service by simply looking up that hashtag. This type of product evaluation, if you will, is more intimate in that every day people can share to their stories and each person has a real and personal relationship to their viewers who they consider to be friends and family on social media. This is a cheap and effective way for businesses to spread the word and helps to bridge the gap made by influencers who don’t have that type of personal connection to their audience and who do not provide as much feedback.

Many companies upon the emergence of new platforms jumped in to create a presence on them before really considering if all of these were necessarily the most beneficial to their product or even had the best audience. Now, marketers suggest only participating in platforms that best fit your perspective user rather than spreading your product thinly over multiple platforms. This enables sellers to really generate rich, informative, niche content because they aren’t focused on maintaining a presence on so many platforms at once. I myself have been thinking I should remove my Facebook business account and focus solely on Instagram and Pinterest because my audience is larger on these platforms and feel like less of an extra weight that need not be troubled with.

Last but certainly not least are new user friendly tools that are surfacing which make it easier for businesses to track data. For example, Instagram now has the option to open a business account and, after you obtain 100 followers, the more data and reach you can obtain. Some of these tools are reports and charts which show how far a posts reach was and how many visitors a post brought in. Insights like these are broken down into three categories; content, activity and audience. You can even “boost” or promote your post after you have reached a certain amount of followers to increase your overall reach. You can view how many impressions your posts have made, if anyone shared your posts, and view page interactions and profile visits. You can even grain insight into your audience demographic to better help you understand who your preferred audience is.

All in all, social media platforms this year are on trend for becoming even more immersed with marketing and sales. While there’s no sign of these strategies slowing down, it looks like users can anticipate more interactive content and personalized ads from their choices of social media platforms. Sounds like a good deal to me!

Sources:

Barnhart, B. (2020, May 15). The most important social media trends to know for 2020. Retrieved June 9, 2020, from https://sproutsocial.com/insights/social-media-trends/

Influencer Marketing. (2020, May 26). Social Media Trends for 2020 and Beyond. Retrieved June 9, 2020, from https://influencermarketinghub.com/social-media-trends/

Martineau, P. (2019, June 12). The WIRED Guide to Influencers. Retrieved June 9, 2020, from https://www.wired.com/story/what-is-an-influencer/

What About Social Media?

In the 1970s, social media emerges with computer technology in a very different way than what we see today. According to an article by Digital Trends, social media got its start in that hands of the most antisocial of them all: nerds. At the time there was a bulletin board system or BBS, which was easy to communicate through the use of telephone lines and modems. These “nerds” loved to chat it up from their isolated corners of their homes by posting bulletins in response to others nerds about technical babble which undoubtedly would gain them six figure careers in the near future. Even as online forms of communication picked up, “long distance calling rates usually applied to out- of- towners, so many Bulletin Boards were locals-only affairs that in turn spurred local in- person gatherings.”

Fast forward into the ops when the internet really kicks things into gear and you don’t have top deal with horribly slow speeds of the BBS, but instead exchange it for the blaring connectivity of dial up. Back track just a smidge to the 1980s and you may have ventured the avenue of CompuServe, a “business-oriented mainframe computer communication solution” which allowed its users to share files and access the news and events. With these capabilities it offered something completely different as it allowed for real time interaction. Before you would wait long periods of time, but now the replies were nearly instant. Now, back to the 90s and digital up internet; what so be consider to be the true precursor to today’s social media presence.

The three letters that come to my mind as a 90s baby are AOL, or America Online. Here you could create a profile and add a small bio about yourself as well as send emails and search online. Yahoo! was next, then Amazon came into the picture selling books online. Only one website is really attributed to being the first social media platform however, and that website was known as Classmates.com. According to Digital Trends, it ” proved almost immediately that the idea of a virtual reunion was a good one. ” More notably when was SixDegrees.com created by Andrew Weinreich in 1997. It was based around

“the idea that all living things and everything else in the world is six or fewer steps away from each other so that a chain of a ‘friend of a friend’ statements can be made to connect any two people in a maximum of six steps. “

So it was really based on a web of contacts for social networking and the user could invite friends and family they listed to the site. Unfortunately upon the start of the 21st century, their membershipss disappeared with complaints of spam and failing to engage users in an approachable way. Next, you would see the start ups of Friendster, LinkedIn, Myspace and finally, Facebook. Friendster would grow immensely and then plummet from communication and technical issues from the top down and today is only operating as an online gaming platform. LinkedIn is still today, albeit more polished, online business networking social media platform helping professionals to connect.

When I was 13 years old in 2003, I recall the start up of MySpace in all its customizable glory. Oh yes, backgrounds and page songs would change with every day of the week and if you didn’t have a game to play on your page you were SO yesterday. Now my teenage pastime is used mainly by musicians and bands, although I’m not aware that I am a fan of any. Now I want to go peruse the dusty space room that is MySpace just to find what dust bunnies still hop around. Now, he we are with Facebook as our top global social networking source. There are many reasons for its success such add ease of use, simplicity and excellent marketing strategies. Others note that iconic, literally and figuratively, “like” button as an easy way to respond to posts. Other platforms like Twitter would catch on and use it too.

Within the rise of mobile phones, ease of use and a demand for more content and news social platforms would initiate ed green more variations of social media and networking. Now we have Instagram which grew from its photo centric format and connectivity from the use of hashtags. We also have SnapChat which allows its users to send photos and messages which essentially erase themselves after viewing. IG was purchased by FB and SnapChat was accused of violating user privacy in the wake of a new form of social flirting which uh would later be dubbed as “sexting” and open the door to a whole other bag of worms! Tinder and other thirsty dating apps would erupt and change the world of online dating as we knew it.

Today, people now “exist” on multiple platforms, and instead of fighting against this trend, larger companies are also buying bug in to this new realm of marketing possibilities. On the horizon are integrated software combined with enabling hardware for things like augmented reality and even virtual reality. Already we have Oculus Rift and Google Glass to name a few AG and VR tech in use and undergoing development today. Can’t wait to see what is coming next and to learn about the roles they might play in the context of social networking. Next time!

Sources:

Shah, S. (2018, June 20). The History of Social Media. Retrieved June 9, 2020, from https://www.digitaltrends.com/features/the-history-of-social-networking/

Ngak, C. (2014, February 4). Then and now: a history of social networking sites. Retrieved June 9, 2020, from https://www.cbsnews.com/pictures/then-and-now-a-history-of-social-networking-sites/2/

McFadden, C. (2019, July 16). A Chronological History of Social Media. Retrieved June 9, 2020, from https://interestingengineering.com/a-chronological-history-of-social-media